Products tagged with 'consultant'

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Automating Microsoft Dynamics CRM with Business Process Management (80714)

80714
This course focuses on one of the most important features of Microsoft Dynamics CRM, the ability to automate business processes. Starting with the reasons to automate, and identifying opportunities for automation, walking through automation opportunities with Business Process Flows, Business Rules, Workflows, and Dialogs, wrapping up with a lesson on troubleshooting the most common issues related to workflows and dialog processes.
£100.00 (GBP)

Business Intelligence in Microsoft Dynamics CRM 2016 (80866)

80866
This course covers business intelligence, how to understand challenges, analyze solutions, and recommend effective business intelligence solutions within an organization. Telemetry is covered as well as identifying appropriate data sources.
£50.00 (GBP)

Customer Service in Microsoft Dynamics CRM 2016 (80726)

80726
The Microsoft Dynamics CRM Customer Service course focuses on how an organization can nurture customer satisfaction through automation of business processes. It provides an insight into all of the powerful Customer Service and Service Scheduling functionality capabilities within Microsoft Dynamics CRM 2016.
£500.00 (GBP)

Customer Service in Microsoft Dynamics CRM 2016 Update 1 (80887)

80887
The Microsoft Dynamics CRM Customer Service course focuses on how an organization can nurture customer satisfaction through automation of business processes. It provides an insight into all of the powerful Customer Service and Service Scheduling functionality capabilities within Microsoft Dynamics CRM 2016.
£500.00 (GBP)

Customization and Configuration in Microsoft Dynamics CRM 2016 (80729)

80729
This Digital Learning course provides students with the tools to customize and configure a Dynamic CRM implementation. The focus is on the using and understanding how the platform tools that are provided can be leveraged to create custom objects, modify the user interface, automate tasks, and other specific customizations.
£750.00 (GBP)

Data Management in Microsoft Dynamics CRM Online (80712)

80712
This course provides students with the best practices, techniques, and tools required to evaluate, clean, prepare, and import data into Microsoft Dynamics CRM. It will focus on the important things to know before, during, and after a data import or migration process. From understanding Microsoft Dynamics CRM's entity hierarchy, to managing data with Microsoft Excel, ending with a lesson on troubleshooting the most common issues related to data import jobs and migrations.
£100.00 (GBP)

Deployment in Microsoft Dynamics CRM Online 2015 Update 1 (80713)

80713
This Digital Learning course describes the techniques required to deploy and manage Microsoft Dynamics CRM Online.
£125.00 (GBP)

Developing Solutions in Microsoft Dynamics CRM 2016 Update 1 (80849)

80849
This Digital Learning course provides individuals with the knowledge and skills to develop extensions for Microsoft Dynamics CRM. The course focuses on extension methods documented in the Microsoft Dynamics SDK.
£500.00 (GBP)