Managed Business & IT Training Solutions

MBIT Training Ltd

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Free event - CompTIA Security+ primer

MBIT Training Ltd are pleased to offer a 'CompTIA Security+ primer'. This event features s...
£0.00 (GBP)

Implementing and Managing Windows 10 (20697-1 part of MCSA Windows 10)

This course provides students with the knowledge and skills required to install and config...
£1,950.00 (GBP)

Course: Supporting and Troubleshooting Windows 10 (10982)

This course is designed to provide students with the knowledge and skills required to supp...
£1,950.00 (GBP)

Introduction to Oracle 12c PL/SQL Programming

A Relational Database Management System (RDBMS) is a software system that allows you to cr...
£1,690.00 (GBP) £1,200.00 (GBP)

Oracle 11g Database Administration

This class will develop the key fundamental skills necessary to be an Oracle® DBA. Student...
£2,990.00 (GBP) £2,000.00 (GBP)

Microsoft Security Development Lifecycle (SDL)

The Security Development Lifecycle (SDL) is a software development process that helps deve...
£1,150.00 (GBP) £900.00 (GBP)

ITIL Foundation Certification - IT Service Management

The Information Technology Infrastructure Library (ITIL), is a set of detailed practices f...
£1,995.00 (GBP) £1,570.00 (GBP)

Course: Querying Microsoft SQL Server® 2014 (20461) part of MCSA SQL Server 2012 / 2014

This 5-day instructor led course provides students with the technical skills required to w...
£1,690.00 (GBP)

Course: Core Solutions of Skype for Business 2015 (20334 part of MCSE Communication)

This course provides students with the knowledge and skills that are required to plan, dep...
£1,790.00 (GBP)

Designing and Deploying Microsoft Exchange Server 2016 (20345-2 part of MCSE Messaging)

This course provides experienced Exchange Server administrators with the knowledge to desi...
£1,690.00 (GBP)

Administering Microsoft Exchange Server 2016 (20345-1 part of MCSE Messaging)

This 5-day instructor-led course teaches IT professionals how to administer and support Ex...
£1,690.00 (GBP)

Enabling and Managing Office 365 (20347 part of MCSA Office 365)

This is a 5-day instructor-led training (ILT) course that targets the needs of IT professi...
£1,990.00 (GBP) £1,690.00 (GBP)

Course: Developing SQL Data Models (20768 part of MCSA SQL 2016 BI)

This three-day instructor-led course is aimed at database professionals who fulfil a Busin...
£1,950.00 (GBP) £995.00 (GBP)

Course: Implementing a SQL Data Warehouse (20767 part of MCSA SQL 2016 BI)

This 5-day instructor led course describes how to implement a data warehouse platform to s...
£1,950.00 (GBP) £1,790.00 (GBP)

Course: Administering a SQL Database Infrastructure (20764 part of MCSA SQL 2016 DA)

This five-day instructor-led course provides students who administer and maintain SQL Serv...
£1,950.00 (GBP) £1,790.00 (GBP)

Course: Provisioning SQL Databases (20765 part of MCSA SQL 2016 DA)

This five day course is designed to teach students how to provision SQL Server databases b...
£1,950.00 (GBP)

Course: Developing SQL Databases (20762 part of MCSA SQL 2016)

This four-day instructor-led course provides students with the knowledge and skills to dev...
£1,950.00 (GBP) £1,290.00 (GBP)

Course: Querying Microsoft SQL Server (20761 part of MCSA SQL 2016)

The main purpose of this 3 day instructor led course is to give students a good understan...
£1,950.00 (GBP) £995.00 (GBP)

Identity with Windows Server 2016 (20742 part of MCSA Windows Server 2016)

This five-day instructor-led course teaches IT Pros how to deploy and configure Active Dir...
£1,790.00 (GBP)

Networking with Windows Server 2016 (20741 part of MCSA Windows Server 2016)

This 5-day classroom-based course provides the fundamental networking skills required to d...
£1,790.00 (GBP)

Installation, Storage, and Compute with Windows Server 2016 (20740 part of MCSA Windows Server 2016)

This five-day course is designed primarily for IT professionals who have some experience w...
£1,790.00 (GBP)

MCSA: Windows Server 2012

MCSA: Windows Server 2012 certification qualifies you for a position as a network or compu...
£3,275.00 (GBP) £2,695.00 (GBP)

Course: Automating Administration with Windows PowerShell (10961)

In this five day course you will learn to execute and monitor scripts more efficiently thr...
£1,550.00 (GBP)

Course: Automating Administration with Windows PowerShell 2.0 (10325)

This course 'Automating Administration with Windows PowerShell 2.0' provides students with...
£1,550.00 (GBP)

Course: IT Service Management with System Center Service Manager (10965)

Microsoft Course 10965 is an IT Service Management with System Center Server Manager training course designed to provide key knowledge required to deploy/configure System Center 2012 SP1 Service Manager.
SKU: 10965
GTIN: 10965
Manufacturer: Microsoft
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£1,550.00 (GBP)

Microsoft Course 10965 is an IT Service Management with System Center Server Manager training course designed to provide key knowledge required to deploy/configure System Center 2012 SP1 Service Manager.

This course is intended to help teach you about deploying, configuring and operating System Center 2012 in their Cloud or Datacenter.

At Course Completion

  • Describe the key features of System Center 2012 R2.
  • Describe System Center 2012 R2 Service Manager.
  • Describe the key methodologies adopted using ITIL and MOF.
  • Describe how System Center 2012 R2 Service Manager adopts best practices using ITIL and MOF.
  • Describe the System Center 2012 R2 Service Manager Architecture and Core Components.
  • Describe the Hardware and Software Requirements of System Center 2012 R2 Service Manager.
  • Describe the Security Requirements of System Center 2012 R2 Service Manager.
  • Install System Center 2012 R2 Service Manager.
  • Upgrade Service Manager 2010 to System Center 2012 Service Manager.
  • Describe System Center 2012 R2 Service Manager Base Configuration.
    Configure Notifications.
  • Integrate System Center 2012 R2 Service Manager using Connectors.
  • Configure the Exchange Connector.
  • Configure Business Services.
  • Describe the definition of an Incident and a Problem.
  • Manage Incidents.
  • Manage Problems.
  • Use Queues and Views with Incidents and Problems.
  • Configure Activity Management.
  • Configure Change Management.
  • Configure Release Management.
  • Describe the Service Catalog, Request Offerings and Service Offerings.
  • Manage Service Requests and Catalog Groups.
  • Describe the Self-Service Portal.
  • Configure Service Level Management.
  • View SLA information in Service Manager.
  • Describe the components of the Self-Service Portal.
  • Customize the Self-Service Portal
  • Run reports in Service Manager.
  • Configure and run Data Warehouse Jobs.
  • Troubleshoot Data Warehouse Jobs.
  • Describe the Data Warehouse Cubes in Service Manager.
  • Perform advanced troubleshooting in Service Manager.
  • Perform disaster recovery in Service Manager.

Course Requirements:

Students looking to take this course (10965) must already have the following technical knowledge:

  • Working knowledge of Windows Server 2008 R2 and Windows Server 2012.
  • Working knowledge of SQL Server 2008 R2 and SQL Server 2012.
  • An understanding of the IT management processes that are included with ITIL and MOF.

This course is intended for: IT Professionals, Windows Server Administrators,
Datacenter Administrators, Cloud Administrators.