Managed Business & IT Training Solutions

MBIT Training Ltd

Course: Marketing Automation in Microsoft Dynamics® CRM 2011 (80290)

This course introduces you on how to use Microsoft Dynamics CRM to use things such as marketing campaigns, marketing lists, and campaign templates in Microsoft Dynamics CRM.
SKU: 80290
GTIN: 80290
Manufacturer: Microsoft
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£395.00 (GBP)

This course is available at the following locations:

Course Summary

This course will provide you with the knowledge and skills to use Microsoft Dynamics CRM to use things such as marketing campaigns, marketing lists, and campaign templates in Microsoft Dynamics CRM. It also discusses the role of campaign activities and marketing lists in campaigns and discusses how to associate sales literature, target products and price lists with marketing campaigns.

At Course Completion

  • Examine the benefits of closed loop marketing
  • Create and use marketing lists
  • Introduce quick campaigns and marketing campaigns
  • Plan marketing campaigns and create and use templates
  • Import leads
  • Associate sales literature, target products and price lists with marketing campaigns
  • Capture and manage campaign responses
  • Create and manage sales goals for individuals and teams within your organization
  • Use Personal Charts, System Charts, and Dashboards to analyze marketing information

Course Requirements:

Students looking to take this course (80290) must already have the following technical knowledge:

  • General working knowledge of customer relationship management
  • General understanding of business processes
  • General working knowledge of Microsoft Windows..