Dynamics CRM

Microsoft Dynamics CRM is the leading Customer Resourcing and Management tool used to record customers, customer conversations, leads, convert leads to opportunities, convert opportunities into a sale, prepare estimates / quotations and convert these to invoices.

Dynamics CRM is also used for stock control and inventory management, so each item sold can be tracked. As a manager, you can determine which leads are significant, also to check performance of sales teams.

The Microsoft Dynamics CRM series is a blend of instructor training, community training and e-learning provided to cover Dynamics CRM installation, configuration, deployment, Customer Service and Sales Management. We offer a full solution through on-site corporate training packages upskilling your staff to engage with this exciting and enjoyable, reliable and trusted product.