MBIT Training Ltd

Microsoft Social Engagement (81142)

This Digital Learning course provides great insight into your social media footprint. In this course, you will not only learn how to build search queries, you will also learn how to navigate Social Engagement to get the most out of it. Additionally, you will learn about different strategies for managing your social presence.
SKU: 81142
GTIN: 81142
Manufacturer: Microsoft
£80.00 (GBP)

Delivery: Blended learning
OR On-site (Private delivery)
Minimum number of delegates: 1:1
Maximum class size: 20
Delivery date: (as requested by customer)
Offers: contact for details however 20% consecutive discount on all group bookings.
Next availability: Immediate
Applicable for: Application Developer, Data Analyst, Programmer
Offers: contact for details

This Digital Learning course provides great insight into your social media footprint. In this course, you will not only learn how to build search queries, you will also learn how to navigate Social Engagement to get the most out of it. Additionally, you will learn about different strategies for managing your social presence.

Learning Objectives

  • Explore the social engagement circle and social strategy
  • Configure social settings, interaction roles, licenses, and connect to other domains
  • Navigate through various strategies in understanding and utilizing your social footprint
  • Examine brand reputation, and social business opportunities
  • Walk through building and maintaining search query process
  • Examine post consumption and analytics
  • Walk through working with posts using alerts and filters
  • Explore viewing, analyzing, and changing sentiment
  • Define attributes and configure social to CRM automation options

Prerequisites

  • Some basic experience using Windows applications
  • Knowledge of basic sales, marketing, and customer service roles in a business
  • Completed the Introduction to Microsoft Dynamics 365 course