Delivery: Blended learning
OR On-site (Private delivery)
Minimum number of delegates: 1:1
Maximum class size: 20
Delivery date: (as requested by customer)
Offers: contact for details however 20% consecutive discount on all group bookings.
Next availability: Immediate
Applicable for: Application Developer, Data Analyst, Programmer
Offers: contact for details
This course provides an overview of basic customer relationship management concepts and the Sales and Marketing Module in Microsoft Dynamics 365 for Operations.
- Understand Customer Relationship Management
- Understand Customers
- Understand Sales and Marketing and Customer Relationship Management
- General knowledge of Microsoft Windows
- The ability to use Microsoft Dynamics 365 for Operations for basic processing
- Basic knowledge of customer relationship management concepts