Managed Business & IT Training Solutions

MBIT Training Ltd

Overview of the Sales and Marketing Module in Microsoft Dynamics 365 for Operations (81002)

This course provides an overview of basic customer relationship management concepts and the Sales and Marketing Module in Microsoft Dynamics 365 for Operations.
SKU: 81002
GTIN: 81002
Manufacturer: Microsoft
£20.00 (GBP)

Delivery: Blended learning
OR On-site (Private delivery)
Minimum number of delegates: 1:1
Maximum class size: 20
Delivery date: (as requested by customer)
Offers: contact for details however 20% consecutive discount on all group bookings.
Next availability: Immediate
Applicable for: Application Developer, Data Analyst, Programmer
Offers: contact for details

This course provides an overview of basic customer relationship management concepts and the Sales and Marketing Module in Microsoft Dynamics 365 for Operations.

Learning Objectives

  • Understand Customer Relationship Management
  • Understand Customers
  • Understand Sales and Marketing and Customer Relationship Management

Prerequisites

  • General knowledge of Microsoft Windows
  • The ability to use Microsoft Dynamics 365 for Operations for basic processing
  • Basic knowledge of customer relationship management concepts