Managed Business & IT Training Solutions

MBIT Training Ltd

Overview of the Sales and Marketing Module in Microsoft Dynamics 365 for Operations (81002)

This course provides an overview of basic customer relationship management concepts and the Sales and Marketing Module in Microsoft Dynamics 365 for Operations.
SKU: 81002
GTIN: 81002
Manufacturer: Microsoft
£500.00 (GBP)

This course provides an overview of basic customer relationship management concepts and the Sales and Marketing Module in Microsoft Dynamics 365 for Operations.

Learning Objectives

  • Understand Customer Relationship Management
  • Understand Customers
  • Understand Sales and Marketing and Customer Relationship Management

Prerequisites

  • General knowledge of Microsoft Windows
  • The ability to use Microsoft Dynamics 365 for Operations for basic processing
  • Basic knowledge of customer relationship management concepts