Managed Business & IT Training Solutions

MBIT Training Ltd

Sales and Marketing in Microsoft Dynamics CRM Online 2015 Update 1 (80709)

This Digital learning course focuses on how Microsoft Dynamics CRM provides a flexible framework for organizations to track, manage, and analyze parts of their sales cycle as well as its overall success.
SKU: 80709
GTIN: 80709
Manufacturer: Microsoft
£500.00 (GBP)

Delivery: Blended learning
OR On-site (Private delivery)
Minimum number of delegates: 1:1
Maximum class size: 20
Delivery date: (as requested by customer)
Offers: contact for details however 20% consecutive discount on all group bookings.
Next availability: Immediate
Applicable for: Application Developer, Data Analyst, Programmer
Offers: contact for details

This Digital learning course focuses on how Microsoft Dynamics CRM provides a flexible framework for organizations to track, manage, and analyze parts of their sales cycle as well as its overall success.

This course describes the components used in Microsoft Dynamics CRM Sales Management and explains how they can apply to various business scenarios. It also details the entities or record types that Microsoft Dynamics CRM uses to track sales from potential to close. With this information, organizations can determine which aspects of the Sales module framework are appropriate for their organization

This course provides information on the full functionality of the Sales Management functionality of Microsoft Dynamics CRM Online. It provides information about various customer scenarios, lead through opportunity management, product catalog management, sales transaction processing, goal management, and sales analysis.

Format: Blended learning for on-site, private delivery. A combination of e-learning with trainer input from a Microsoft Certified Trainer.

WHAT ARE THE GOALS FOR THIS COURSE?

Explore a number of possible business scenarios that could leverage the default Sales and Marketing functionality within Microsoft Dynamics CRM.

WHAT ARE THE PREREQUISITES TO CONSUME THIS COURSE?

Before viewing this training, individuals must have:

  • Some basic experience using Windows applications
  • Knowledge of basic sales and marketing roles in a business
  • Completion of the Microsoft Dynamics CRM Introduction course