Introduction to Microsoft Dynamics 365 for Field Service (81197)

£20.00

This Digital Learning course provides students with a basic overview of the available features and functionality of Dynamics 365 for Field Service. Students will be provided with a high-level overview of application functionality, and will see an end-to-end demo of Field Service functionality.

Additional Course Resources are available for this course.

This course helps prepare you for exam MB2-877.

This course helps prepare you for assessment Microsoft Dynamics 365 for Field Service.

SKU: 81197 Category:

Description

Delivery: Blended learning
OR On-site (Private delivery)
Minimum number of delegates: 1:1
Maximum class size: 20
Delivery date: (as requested by customer)
Offers: contact for details however 20% consecutive discount on all group bookings.
Next availability: Immediate
Applicable for: Application Developer, Data Analyst, Programmer
Offers: contact for details

This Digital Learning course provides students with a basic overview of the available features and functionality of Dynamics 365 for Field Service. Students will be provided with a high-level overview of application functionality, and will see an end-to-end demo of Field Service functionality.

This course helps prepare you for exam MB2-877.

This course helps prepare you for assessment Microsoft Dynamics 365 for Field Service.

Learning Objectives

  • Provide an Overview of Dynamics 365 for Field Service
  • Setup and Configure a Field Service Deployment
  • Describe the Work Order Management Process
  • Explain Scheduling and Dispatching in Field Service
  • Create and Configure Agreements
  • Demonstrate the Field Service Mobile Client
  • Detail Inventory and Purchasing Features

Prerequisites

  • Some basic experience using Windows applications
  • Knowledge of basic sales, marketing, and customer service roles in a business
  • Completed the Introduction to Dynamics 365 course